TRY IT 100% RISK-FREE
30-DAY SIT TRIAL
The number 1 complaint people have - they can't sit in one before committing to own it. Now solved.
Try our chairs 100% risk free for 30 days in your own home. If you decide its not for you, we'll give you 100% of your money back. No fees, no hidden BS - so long as the chair is undamaged and you keep the original packaging.
How it works
Ready Start your 30 day trial?
BUILD MY RECLINER30 Day Sit Trial
Full Terms
1. The window. You have 30 days from the day your recliner is delivered to start a return. Reach out any time inside that window and you're covered.
2. The condition. To get a full refund, the chair comes back in new, unused, resellable condition - no wear, stains, odors, modifications, or missing parts - and in its original packaging. Chairs that come back with excessive use or damage may have the refund reduced, or the return refused.
3. Return shipping is on us. We arrange the freight pickup and cover the shipping both ways. You don't book a carrier, you don't pay a dime to ship it back, and there's no restocking fee. You just need to arrange a time that you'll be home.
4. The packaging condition. Keep your original crate and protective materials - that's what gets the chair back to us in one piece. If you no longer have them, we'll re-crate the chair for the return and deduct the actual re-crating cost (no markup) from your refund. Everything else still comes back to your bank account.
5. Damage on the way back. Because we arrange the carrier and cover the freight, we handle any shipping claim. Your only job is to send it back in that original crate. If a chair arrives back damaged because it wasn't packed in its proper crate, we may reduce or refuse the refund to cover repair or loss of resellable value. Ensure you take photos of the condition and packaging prior to shipping the chair to avoid liability for damages in transit.
6. Your refund. You get 100% of the item price back, reduced only by (a) re-crating cost if the original packaging wasn't kept, or (b) any damage, missing parts, or other loss of resealable condition. Return freight is never deducted - we cover it. Refunds go to your original payment method after we've picked the chair up, received it, and inspected it.
7. Damage on arrival (your first delivery). Inspect the crate and the chair before you sign. If you see any damage to the packaging or the product, note it on the delivery receipt and don't sign "free and clear" - that's what protects your claim. If you spot concealed damage after the driver leaves, tell us right away and keep all the packaging.
8. Changes and cancellations. Every chair is built to order, so you can change or cancel only before production begins. Once we've started building yours, it's locked - we're already making it for you.
9. Starting a return. Email or call us with your order number, the item, and the reason. Photos help (and are required if there's any damage). We'll send back pickup instructions and take it from there.
What happens to returns?
We resell returns on our store at a discounted rate and clearly marked. They are extremely rare to see because we only get about 1 in every 250 chairs ever come back to us, and they get snatched up usually within 48 hours of going on the site. So if you're hanging out for one, don't hold your breath. Once people try these chairs once, they almost never want to part with them.