Frequently Asked Questions
Size and Fit
How wide is the recliner?
The standard and Extra Tall recliners are the same overall width, 29 inches. Since every barrel is a little different, arm width can vary by about 1 inch from chair to chair.
What are the seat dimensions?
The seat is 22 inches wide. From the front of the seat to the back it measures 18 inches, but the back is soft, so it sits deeper than that. The cushion itself is 22 inches deep. The Extra Tall has a 22 inch seat height, 2 inches taller than the standard.
How tall is the backrest?
About 27 inches from the seat cushion to the top of the backrest, measured before you sink into the cushion.
How long is the chair when fully reclined?
About 65 inches from the top of the backrest to the end of the footrest.
How long is the footrest?
From the seat to the end of the extended footrest measures 36 inches on the standard and 38 inches on the Extra Tall. Where your heels land depends on your leg length, so compare your own measurements to those numbers.
What is different about the Extra Tall?
Two things: the seat is 2 inches higher and the footrest reaches 2 inches farther. The backrest is the same height as the standard.
Is there a gap between the seat and footrest when reclined?
Yes, there is a small gap. You can see it in the reclined photos on each product page.
Construction and Materials
Is it really made from a whiskey barrel?
Yes. The frame is built from solid oak whiskey barrel staves, handmade to order in our City of Industry, California shop by Trend Manor, a family-owned furniture maker since 1946.
What reclining mechanism do you use?
A push-back mechanism made in America by Ultramek. You recline by leaning back, with no levers or buttons to break. The backrest and footrest move together, not separately. Watch the video on the product page to see how it moves.
What foam is in the cushions?
Quality high-resilience (HR) foam in a 3-core cushion structure, chosen for comfort and to hold up over years of use.
Is the leather full-grain everywhere?
Yes. All leather on our recliners is full-grain throughout. The wood arms have a furniture-grade lacquer finish.
What upholstery options are there?
Full-grain leather, plush fabric, hair-on-hide leather, and brindle or tri-color cowhide. What's available depends on the model.
Can parts be repaired or replaced?
Yes. Cushions are simple to replace. The mechanism and other parts take more work, but we can repair or replace them.
Ordering and Build Time
How long does it take to get my recliner?
Every recliner, the Extra Tall included, is made to order. Production takes about 4-6 weeks, and then the chair needs time in transit.
Can I change or cancel my order?
Because chairs are built to order, you can only change or cancel before production begins. Contact us as soon as possible at support@badassrecliners.com or 855-595-0498.
Do you have a showroom or dealers?
We don't have showrooms or dealers. The only place to see one in person is our factory in City of Industry, California, and you're welcome to visit by appointment. The first pour's on us. If you can't make it out, that is why we offer the 30-day Sit or Quit trial, so you can try it at home with no risk.
Shipping and Delivery
Is shipping free?
Yes. Standard Freight delivery is free on all recliners to the mainland USA. Shipping to other locations is calculated at checkout.
What is the difference between Standard Freight and White Glove?
Standard Freight drops your recliner at the first dry area of your home, such as the garage, front door, or porch. Setup and unpacking are not included. White Glove brings it inside, puts it together, places it in the room you choose, and takes the packaging away. White Glove fees depend on your location and show at checkout.
Do you ship internationally?
Right now we only ship within the United States.
What if my chair arrives damaged?
Before you sign, inspect the crate and chair and write any damage on the delivery receipt. If you find hidden damage later, contact us right away with photos, and keep all the packaging.
Sit or Quit 30-Day Trial and Returns
How does the 30-day Sit or Quit trial work?
It covers every recliner we make, the Extra Tall included. You have 30 days from delivery to decide. If it isn't right for you, contact us within that window and we will set up and pay for the return pickup. No return shipping charges, no restocking fee.
What condition does the chair need to be in?
For a full refund it needs to come back in new, resellable condition with no wear, stains, odors, modifications, or missing parts. Return it in our original crate and packaging or equivalent. If you no longer have the packaging, we can re-crate the chair and take the actual re-crating cost out of your refund.
How do I start a return?
Email support@badassrecliners.com or call 855-595-0498 with your order number, the item, why you're returning it, and photos. We will send you pickup instructions. After we receive and inspect the chair, the refund goes back to your original payment method. See the full Sit or Quit Guarantee.
Warranty
What does the 50-year warranty cover?
For 50 years, it covers any manufacturing defect in your recliner, mechanism included. It does not cover normal wear and tear or the foam. For the full details, see the 50 Year Warranty page.
Contact
How do I reach you?
Call 855-595-0498, Monday through Friday, 8 AM to 3 PM Pacific (weekends by appointment), or email support@badassrecliners.com. Our shop is at 17047 Gale Ave, City of Industry, CA 91745.